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North America:
Toll Free: 877 784 9900
Toll: 720-888-1000

Latin America:
Voice: +54.11.5170.0000

European Union:
Voice: +44(0)20 7954 5454

More Info

Wells Fargo Bank,
Shareowner Services,
Phone: 1 800 468-9716



More Info

Online:

https://www.shareowneronline.com
Please sign in and choose the “contact us” link on the top right
Or if you do not know your account information choose sign in and then “Contact us via email”

Mailed to:

Wells Fargo Bank Minnesota, N.A.
Shareowner Services
Post Office Box 64854
St. Paul, Minnesota 55164-0854

Overnight to:

1110 Centre Pointe Curve
Suite 101
Mendota Heights, MN 55120

Or Faxed to:

Shareowner Relations
at 1 (651) 450-4033

Frequently Requested Changes of Shareowner Information

Address Change

  • Written notification of address change from the shareholder or the company.
  • Written notification should include the shareholder's name, new address, tax identification number, name of company, and certificate number(s) if available.

Transfers

Routine Transfers

  • The stock certificate(s) signed on the back or on a stock power (also known as Assignment Separate from Certificate) exactly as the shareowner name is printed on the front of the certificate.
  • The signature should be medallion guaranteed by an eligible financial institution.
  • An instruction letter indicating the name, address, and tax identification number of the new holder.
  • If the shares are held in Joint Tenancy, all holders must sign the stock certificate(s) or stock power and have their signatures medallion guaranteed.

Individual to Joint Tenants

  • The stock certificate(s) signed on the back or on a stock power exactly as the name is printed on the front of the certificate.
  • The signature must be medallion guaranteed by an eligible financial institution.
  • An instruction letter indicating names as they should be printed on the new certificate, form of tenancy, the correct address, and tax identification number.

Name Change

Marriage - Current Name to Married Name

  • The stock certificate(s) signed on the back or on a stock power exactly as name is printed on the front of the certificate, then signed "Now by Marriage" and the married name.
  • The signature must be medallion guaranteed by an eligible financial institution.
  • An instruction letter indicating the shareholder's name as it should be printed on the new certificate, the correct address, and tax identification number.

Divorce

  • The stock certificate(s) signed on the back or on a stock power with the name as it is now, then signed "Formerly" and then signed with the name as printed on the front of the certificate.
  • The signature must be medallion guaranteed by an eligible financial institution.
  • An instruction letter indicating the shareholder's name as it should be printed on the new certificate, the correct address, and tax identification number.
  • If the stock is held in Joint Tenancy, both signatures are required and must be guaranteed. If one of the signatures cannot be obtained, a court certified copy of the Divorce Decree specifically awarding the shares to the transferee is required.

Death of Shareholder

Certificates Registered in Individual Name

  • The stock certificate(s) signed on the back or on a stock power by the legal representative of the estate.
  • The signature must be medallion guaranteed by an eligible financial institution.
  • A certified copy of the Letters Testamentary dated within 60 days of the transfer (which appoints the legal representative of the estate).
  • An inheritance tax waiver if required.
  • An instruction letter stating the name, address, and tax identification number of person in whose name the certificate(s) should be issued.

Certificates Registered in Joint Tenancy (transfer to surviving Joint Tenant)

  • The stock certificate.
  • A certified copy of the death certificate.
  • An instruction letter including the name, address, and tax identification number of the remaining tenant.
  • An inheritance tax waiver if required.

Certificates Registered in Joint Tenancy (transfer to another Joint Tenant)

  • The stock certificate signed on the back or on a stock power by the surviving joint tenant.
  • The signature must be medallion guaranteed by an eligible financial institution.
  • An instruction letter which includes the names of the new joint tenants, and the address and tax identification number of the tenants to whom the certificate(s) and dividends should be sent.
  • A certified copy of the death certificate.
  • An inheritance tax waiver, if required.

Custodian Accounts - Minor Reaches Majority

  • Either the stock certificate signed on back or on a stock power by the Custodian with his/her signature medallion guaranteed by an eligible financial institution or, the stock certificate with a certified copy of the minor's birth certificate.
  • Include an instruction letter with the minor's address and tax identification number.

Lost Certificate

  • As soon as the certificate is determined to be missing, written notice including as much information as possible describing the missing certificate, i.e. the company name, registered owner's name, number of shares, certificate number and date of issuance if known, and circumstances surrounding its loss or destruction.
  • Wells Fargo Bank as transfer agent will place a stop transfer order on the missing certificate(s).
  • Wells Fargo will correspond with the shareholder regarding replacement procedures. It will be necessary to obtain an indemnity bond at the shareholder's expense, which protects both the issuer and the transfer agent against future claims on the shares. Wells Fargo can provide a bond application form and a bill for the premium to the shareholder. The total fee is approximately 2% of the current market value of the missing shares.
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